TERMS & CONDITIONS

• All Business-to-Business (BTB) orders once placed are strictly non-cancellable, meaning that under no circumstances can an order be modified, altered, or withdrawn after confirmation. This policy applies universally to all orders without exceptions. Customers must ensure they have verified all details before placing an order. Additionally, all advance payments made towards such orders are completely non-refundable. Once payment has been made, it is considered final and will not be reversed, adjusted, or transferred to another order

• Once a product has been sold and delivered, it cannot and will not be accepted for return under any circumstances. We do not entertain requests for returns due to a • Once a product has been sold and delivered, it cannot and will not be accepted for return under any circumstances. We do not entertain requests for returns due to a change of mind, incorrect purchases, or dissatisfaction with the product. Customers are encouraged to make informed decisions before purchasing, as once the transaction is complete, it is deemed final and binding.

• The warranty for all products is exclusively provided by the principal vendor or manufacturer, covering only hardware-related issues strictly as per their predefined terms and conditions. Customers must adhere to the warranty policies outlined by the manufacturer for any claims.
• Warranty coverage strictly excludes physical damage, any components that have been burned, blown, or damaged due to improper handling, and all software-related • Warranty coverage strictly excludes physical damage, any components that have been burned, blown, or damaged due to improper handling, and all software-related issues including but not limited to malfunctions due to viruses, unauthorized software installations, or operating system corruption.
• In the event of a Dead on Arrival (DOA) product or missing parts from the original packaging, customers must directly contact the respective vendor or manufacturer in accordance with their policies and prescribed claim procedures

• A full 100% advance payment is required for all orders before processing and dispatch. No partial payments, credit terms, or installment plans are available unless • A full 100% advance payment is required for all orders before processing and dispatch. No partial payments, credit terms, or installment plans are available unless specifically offered by the vendor.
• Any promotional cashback, EMI (Equated Monthly Installment) offers, or discounts that may be advertised are exclusively provided by the vendor or financial institutions and are subject to their terms and conditions. We hold no liability for the processing or rejection of such offers

• We do not provide any form of software support, troubleshooting, or installation services. Customers are solely responsible for managing their own software-related needs. • We do not provide any form of software support, troubleshooting, or installation services. Customers are solely responsible for managing their own software-related needs.
• Customers who purchase devices with preloaded software (e.g., Windows 10 Home) must create a recovery backup using a 32GB pen drive or other external storage device to facilitate factory resets when required. Failing to do so may result in difficulties restoring the system to its original state.

• Customers should avoid performing unnecessary software updates or installing unauthorized third-party applications, as such actions can adversely affect system performance and stability. performance and stability.
• Proper shutdown procedures must always be followed. Users must shut down their systems via the Windows interface rather than directly cutting the power supply, which can cause data corruption or hardware failure.
• Customers must securely store and remember passwords set during the initial setup or installation. Lost or forgotten passwords are the sole responsibility of the customer and may result in an inability to access the device.

• Customers are strongly advised to thoroughly inspect their product at the time of purchase or delivery. Any concerns regarding physical damages or missing accessories should be raised immediately. should be raised immediately.
• Any claims regarding physical damage after the product has been delivered and accepted will not be entertained under any circumstances.

• Customers must independently back up all personal and business data before seeking any repairs or system resets. We do not accept liability for any loss of data during service procedures, warranty repairs, or software resets.

Delivery timelines are subject to product availability, location, and logistics constraints. Estimated delivery times provided are approximate and may vary.

• Any hardware-related issues that arise during the warranty period must be addressed directly with the vendor’s official customer support channels. Customers are required to keep the original purchase invoice handy for warranty claims, as manufacturers require proof of purchase.

• We do not assume any responsibility for warranty claims, vendor policies, or manufacturing defects. Any claims, support, or service requests must be handled directly with the vendor or manufacturer as per their guidelines

• No warranty is provided for software, including preinstalled or third-party software. Customers are expected to manage software updates, troubleshooting, and maintenance on their own or through professional IT support services.

• Delivery timelines are subject to product availability, location, and logistics constraints. Estimated delivery times provided are approximate and may vary.
• We are not liable for any delays caused by third-party courier services or logistical disruptions.
• Customers are advised to thoroughly inspect the product upon delivery. Any transit-related damages must be reported immediately to the delivery provider.

• Exchanges are not permitted unless explicitly stated by the vendor. We do not entertain exchange requests due to a change of mind or incorrect purchases.
• In cases of defective products, customers must follow the vendor’s warranty and replacement policies

• Customer data collected during transactions is used strictly for order processing, service fulfillment, and legal compliance.
• We do not share or sell customer information to third parties unless required by law enforcement or regulatory authorities.

• Any disputes or conflicts arising from transactions will be subject to the exclusive jurisdiction of the local courts.
• We strongly encourage customers to attempt resolution through vendor channels before escalating disputes.

• Product availability, specifications, and pricing are subject to change without prior notice. Customers should confirm stock and price details before making a purchase.
• We are not responsible for typographical errors, outdated prices, or product misrepresentation on promotional materials

• The website is intended purely for informational purposes and does not guarantee real-time accuracy regarding product availability, pricing, or specifications.
• Customers should physically visit our store or contact us directly for the most accurate and up-to-date information.
• Images displayed on the website are for reference purposes only and may not accurately depict the actual product

• Installation and setup services are not included with the purchase unless explicitly specified. Customers requiring professional setup must arrange for it separately at
• Installation and setup services are not included with the purchase unless explicitly specified. Customers requiring professional setup must arrange for it separately at their own expense

• Post-sales customer support is limited strictly to guidance on vendor-provided warranties. We do not offer technical assistance beyond this scope